Posted on

WooCommerce SMS Notifications Plug-in Documentation


Method 1

Upload the su-wc-sms-notifications folder to /wp-content/plugins/ directory via FTP.

Method 2

Upload the full ZIP file via Plugins > Add New > Upload on your WordPress Administration Panel.

Method 3

Search WooCommerce SMS Notifications in the search box on Plugins > Add New and page press Install Now button.


  1. Activate the plug-in through Plugins menu on WordPress Administration Panel.
  2. Set up the plug-in on WooCommerce > WooCommerce SMS Notifications or through Settings
  3. For obtaining credentials, please register at (


When you open WooCommerce SMS Notifications settings for the first time, you see a screen as below:

If you have not obtained the credentials yet, purchase a WooCommerce SMS Pack from and you will receive the credentials in email.

Once you have credentials available, fill the following information in the input boxes as seen in the above screenshot:

  • User Account ID – as mentioned in the email
  • User PIN – as mentioned in the email
  • Sender ID – as mentioned in the email and chosen at the time of registration
  • Mobile Phone Number – your mobile number on which you want to receive new order notifications

After entering this information, press Save Settings button. Once this information is saved, you will see an expanded settings page, with the following fields added below the current fields:

You can use any of the standard variables in the SMS templates. Further, if there are other meta variables associated with the order (defined by some other plug-ins) then you can include them in the Custom variables box (one variable per line) to use them in SMS templates.

You can also define a Signature, which can be appended to a SMS by using the special variable %signature% in the template.

For each stage of a WooCommerce order, you can select whether to send an SMS notification to the customer, and the template to use for the SMS. Note that, New Order message is sent to the store owner, whereas all other messages are sent to the client.

If you with to change a message’s template, click on Edit Template link next to the message template input box. Now, edit the template in whichever way you like. You can include new variables or remove earlier variables as well.

Once you click on Save Settings button, an approval request will be sent via Email to Jakewer, containing the new template, for each modified template. Once the template has been approved, you will receive an email on your admin email id, and the template will also be updated in the settings. Meanwhile, the SMS will continue to use the old template, until the new template has been approved.

If you have set-up your WooCommerce store to have any custom order status(es) – via some other plug-ins, then you can also set a message template for all such custom order statuses via Custom Status message box.

In Additional Settings section, you can choose to:

  • Send SMS to international numbers
  • Use customer’s shipping phone instead of billing phone to send SMS notifications (a custom Shipping Phone field is already added by the plug-in for this purpose)
  • Log all outgoing messages and SMS Gateway’s response to a text file for diagnosis of any issues
Leave a Reply

Your email address will not be published. Required fields are marked *